Refund Policy

Updated: October 10, 2026

1. Free trial

You can try Avisenza for free for 30 days before paying. No credit card and no payment is required during the trial.

2. Refund within 7 days

If you are not satisfied, you can request a full refund within 7 days of your first payment.

3. After 7 days

You can cancel your subscription at any time from your account. Access stays active until the end of the period already paid, and no refund is made for the current period. No further amount will be charged.

4. How to request a refund

Email us at aide@avisenza.ca, or reply to the receipt sent by Paddle, our reseller, which processes refunds. Refunds go back to the original payment method.